Facebook hoax targets Indonesian and Malaysian customers with fake KFC promotion

Copyright AFP 2017-2022. All rights reserved.

Facebook posts shared thousands of times claim US fried chicken chain KFC is handing out free coupons to customers in Indonesia and Malaysia to celebrate its 71st anniversary. However, the promotion is a hoax. The companies that operate KFC in the two Southeast Asian countries have urged consumers to ignore the program, which is not mentioned on the brand’s official communication channels. KFC celebrates its 70th anniversary in 2022, not its 71st.

“To celebrate 71 years of @KFC, we are sending a coupon to those who share and write ‘Love KFC’, reads an Indonesian. Facebook post from September 4, 2022.

“By September 5 at 4 p.m. Each voucher can be used at any KFC to get three FREE buckets of chicken!”

The post was posted by a Facebook page called “KFC Fans” and attracted more than 3,400 shares.

Screenshot of misleading post, taken September 7, 2022

Similar messages promoting the program circulated here and here in two other “KFC Fans” Facebook pages, which were published in mid-August and early September 2022, respectively.

Another one Facebook page called “KFC Malaysia” posted details of the same alleged promotion in August 2022, which has been shared over 400 times.

KFC representatives in Indonesia and Malaysia said the “coupon promotion” was fake.

Warning to consumers

Justinus Dalimin Juwono, director of PT Fast Food Indonesiathe company that operates KFC in Indonesia, said the scheme was a hoax.

“The promotion is not real. It is not from PT Fast Food Indonesia,” he told AFP.

He asked consumers to “ignore” the messages, which he said were not associated with the brand.

There was no record of the alleged promotion to KFC Indonesia website or his official Facebook, instagram, Twitter and Youtube pages.

KFC Malaysia released a similar warning urging customers “not to respond to the promotion and not to share any personal information”.

He said the “KFC Malaysia” Facebook page promoting the hoax was “fake”.

None of the “KFC Fans” or “KFC Malaysia” Facebook pages have a blue verification badge and the accounts are not mentioned on official websites – hallmarks of impostor accounts.

Additionally, KFC opened its first restaurant on August 4, 1952, near Salt Lake CityUtah, making 2022 the company’s 70th anniversary and not its 71st, as the publications claim.

Facebook pages posing as businesses to promote scams typically ask users to share and comment on posts, and sometimes to disclose personal information.

AFP has already debunked fraudulent offers of everything from free donuts and free cashback to gas gift cards and free internet data.

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