Business success: HR becomes strategic, Amazon accelerates return to office, and hybrid events gain momentum
Main story – Strategic HR – Leaders face the technological challenge of HR.
Remember when the hardest decision in HR software was to choose your payroll provider? Well, today’s HR technology decisions are a pit of competing agendas. Now add the pandemic and all of its security and remote working requirements.
How to live with it? Start with Brian’s Scoping, today’s IT HR strategic planning environment:
HR managers definitely have a prioritization problem today. For a function that often lacks IT and capital (to upgrade its technology), there may not be enough budget, talent, time, or bandwidth to do everything it needs to do. HR needs: a major technological upgrade. So how should HR do it?
One thing Brian can guarantee: Yesterday’s HR plan won’t work. What we need is an IT HR strategic plan – and it’s not a âtowelâ effort. But not so fast. As Brian cautions, today’s HR technology solutions don’t stop with your employees. If your recruiting tools are
a UX slopfest of inferior quality, you will pay the price for talent:
An HR IT strategic plan that exists only to make HR staff more productive / less frustrated is insufficient. New solutions are expected to boost productivity across the business. The new solutions should also delight (not frustrate) non-employees. You can’t win the war for talent if your recruiting apps are archaic, ugly, time consuming, and painful for job seekers to use.
Just one question, Brian: will HR managers need chatbots? In fact, it takes care of that too … (Answer: yes, for employee self-service and reduced HR administration). Let’s go crack.
Diginomica’s choices – my top stories on diginomica this week
Supplier analysis, diginomica style. Here are my top three picks from our supplier coverage:
Some other supplier choices, without the quotes:
Jon’s handbag – Gary is keeping it real in his latest use case, Taking Care of the Basics of Life and Computing at Severn Trent. Derek is not a fan of siled approaches: the UK government’s approach to the problem of the productivity of the economy needs to be rethought. Nor is he a fan of a compulsive return to the office (leaders have lost control of the office – they must realize that choice is the key): “I truly believe that the tide has turned and job seekers now have some control over the terms that will be dictated in the future.. “
I think that’s 100% fair – in terms of top performers and the skills they are looking for. I’m concerned, however, for those who would thrive in remote areas, but who might not get the chance if instinctive management habits prevail. The debate is overdue.
The best of corporate web
My top seven
- The Evolution of Amazon’s Labor Policies and the Future of Work as a Moving Target – As we adjust to life in the Delta-Vaccine-Economy variant, the future of work is also changing. This is the context of Amazon office workers will now not return until early 2022 (the previous plan called for the workers to return in September). Also: Amazon reinstates mask requirement for all U.S. warehouse workers. These short-term adaptations and changes in office policy do not change the impact of flexible working. Basically, they’re postponing it.
- Hybrid events: the key to avoiding a âblack holeâ in audience data – We urgently need hybrid events this fall. Sadly, most vendors and event planners didn’t get the memo, and think a (bland) streaming keynote does the trick. This Enterprise Times article, written by The Live Group, has a new angle, based on the benefits of gaining hybrid event data.
- Why supply chain attacks are destined to escalate – Dark Reading reports from Black Hat USA: “What happens when these attacks escalate and affect larger suppliers and more of their customers?“
- SOW’s assumptions are important: small print can lead to big problems – you want to get to the heart of the subject of SOWs? If you want to win the business game, better! UpperEdge is here for you.
- How and when to use AI to augment traditional analytics – Instead of making AI foam on all the possible
customer success upselling opportunityuse cases in the known universe, why not evaluate each scenario? It almost makes too much sense.
- SaaS and the Rule of 40: Keys to the Critical Value Creation Metric – Brian Sommer loves to raise the temperature among business leaders when the subject of venture capital is brought up. Here’s why his ârule of 40â question is important.
So I wanted to continue with this story about a “woman thinks she has a free dog in Detroit, ends up with a hyena” – after all, hyenas make such adorable pets. But it turns out that the photos were tampered with, the story was wrong here we go.
Let Facebook use an FTC edict to justify the behavior the FTC is trying to stop:
FTC denounces Facebook for suspending researchers studying ad targeting of social media giant https://t.co/d1i402VJ9p
-> hmm, using an FTC executive order to justify the decision when the FTC objects to what you did makes you look a bit like …
– Jon Reed (@jonerp) August 6, 2021
New proposed adjective: “Facebooky”, as in: it’s pretty Facebooky, eh? And, this week in algorithms-r-us:
The fantasy that machines know how to personalize better than us becomes quite boring … I still eat away at the “It’s time to say goodbye” part. Why, and why now? Because a machine told Netflix it was a good idea, that’s why.
Snarking isn’t always a dead end, however:
You don’t need to hold hands on fleets, but an “we’re sorry” would be nice to buy and sterilize unnecessarily @nuzzel when you surely could have maintained it until you had finished your navel-gazing on what it might someday be. https://t.co/rpV54dsMEI
– Jon Reed (@jonerp) July 14, 2021
Which led to a great result, and a collaboration of startups:
They are adding functionality – they have added RSS at my request, improved daily / weekly curations. 30 day trial, I’m on a paid plan. To recommend to conservatives.
– Jon Reed (@jonerp) August 3, 2021
Maybe ventilating Twitter’s spleen isn’t as fleeting as it was thought … I’m leaving next week, so I’ll see in two. Guest writer for hits and misses next week …
If you find a #ensw coin that qualifies for hits and misses – good or bad – let me know in the comments like Clive (almost always. Most of the articles on Enterprise successes and failures are selected from my selection @jonerpnewsfeed.